Terms and Conditions
Terms and ConditionsPlease read these terms and conditions carefully before using Our Service.
Supplier Terms and Conditions
Responsible Supply and Product Compliance
The following terms and conditions are set to ensure quality and reliability in the supply chain of our products and services:
1. Delay Notification
Any delay in shipment for any reason must be conveyed to Orbe Purchasing as soon as the delay is known by the supplier.
2. Contract Requirement Changes
Any changes to the contract requirements by the supplier must be approved by Orbe in writing.
3. Confidentiality of Information
All information in the contract must be held in confidence by the supplier and no third party request for information will be authorized unless instructed.
4. Right of Access
Grant right of access to Omikron, their customer, and regulatory authorities to the applicable areas of facilities and to applicable documented information, at any level of the supply chain.
5. Flow Down to External Providers
Flow down to external providers applicable requirements including customer requirements.
6. Facility Transfer Notification
To notify Orbe quality department prior to transferring any Orbe work to a new facility. Orbe Quality Manager will determine prior to the transfer if suppliers may perform the transfer of work.
7. Notification of Changes
To notify Orbe of changes to processes, products, or services, including changes of their external providers or location of manufacture, and obtain the organization’s approval.
8. Nonconforming Product Approval
To notify Orbe quality department of nonconforming processes, products, or services and obtain Orbe approval for their disposition.
9. Document Retention
To retain documented information, for a period of ten (10) years after final payment for processes, products, or services and properly dispose of i.e. shred after retention period.
10. Specification and Revision Status
Identification and revision status of specifications, drawings, process requirements, inspection/verification instructions and other relevant technical data are the latest revision.
11. Quality and Delivery Performance
To maintain a minimum of 97% Quality and 95% On-time Delivery performance.
12. Use of Approved External Providers
To use customer-designated or approved external providers, including process sources i.e. special processes.
13. Counterfeit Parts Prevention
To prevent the delivery of counterfeit parts and control parts identified as counterfeit.
14. Awareness of Contribution
Ensure that persons are aware of their contribution to product or service conformity; their contribution to product safety; and the importance of ethical behavior.
15. Safety Data Sheets and Compliance
Provide Material Safety Data Sheets (MSDS) and/or certificates of compliances for restricted, toxic or hazardous substances.
16. Calibration Lab Compliance
Calibration labs must comply to the latest edition of ISO 17025, ANSI/NCSL Z540.1 or ISO 10012.
17. Q2: Machining & Hardware Supplier Requirements
Machining & Hardware Suppliers must furnish inspection report, certificate of Conformance, and as applicable Material and Processing Certifications for the parts they submit. Must conform to MIL-I-45208, ISO 9001 OR AS9100.
18. Q3: First Article Inspection Reports
First Article Inspection Reports shall be submitted to Orbe prior to the beginning of production. The supplier assumes all financial responsibility for replacement, rework and material when production of parts has begun without First Article Inspection approval from Omikron.
19. Q4: Processing Certifications
Suppliers must furnish processing certifications and/or Certificate of Conformance, stating that the product shipped are in compliance with the purchase order requirements, and shall not process any parts for which they are not certified or approved per Nadcap.
20. Q5: Material Supplier Requirements
Material suppliers must furnish material certifications to the purchase order requirements, and shall not supply material for which they are not certified or approved. When noted on our purchase order, raw material supplied must be USA domestic material. Must conform to AC7004, ISO 9001 OR AS9100.
Suplier shall certify that no conflict minerals (tin, tantalum, tungsten, or gold) have been sourced from restricted regions (democratic republic of congo or adjacent regions) as defined by the dodd-frank act wall street reform and consumers protect act, secrion 1502.
21. Q6: FOD (Foreign Object Damage) Prevention
FOD Suppliers are required to establish and implement, prevent, detect and remove foreign object damage or contamination to products during production, assembly, packaging and product delivery. Suppliers shall also flow down the requirements of FOD to their sub-tier.